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KMID : 1020220110110050741
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Journal of Korean Society of Dental Hygiene
2011 Volume.11 No. 5 p.741 ~ p.747
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According to the dental hygienists care services of patient satisfaction
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Seong Jeong-Min
Moon Yun-Mi
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Abstract
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Objectives: The purpose of this study was to examine factors related to the satisfaction level of patients with
dental hygienists services.
Methods: Questionnaire survey was carried out targeting 157 dental hygienists. The collected data was performed
frequency & percentage, independent t-test and Pearson’s correlation coefficient analysis.
Results: 1. The mean score of kind of dental hygienists was 3.07 out of a maximum 4 points and level medical
treatment of dental hygienists 2.94, friendly of dental hygienists 2.75. 2. Regarding the correlation between kind, level medical treatment, friendly of dental hygienists had a statistically significant correlation of r=0.677 which was the highest correlation factor(p<0.01). 3. dental satisfaction, dental reuse intention between intention recommendation, they were statistically significant different with dental satisfaction(p<0.05) 4. Regarding the correlation between dental satisfaction, dental reuse intention, intention recommendation had a statistically significant correlation of r=0.705 which was the highest correlation factor(p<0.01).
Conclusions: Dental care service, dental hygienists have significant and their to revisit and recommend.
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KEYWORD
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dental hygienists, dental services, patient satisfaction
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